Terms and Conditions

  1. Identification of the online merchant

The service www.famousroses.es is offered by FAMOUS ROSES SRL

Telephone: +4 0751 269 077
Email: info@famousroses.eu

Office address:
Bulevardul BANU MANTA 18
Postal code: 011226

-Company information-

Unique registration code and VAT number: RO 48782220
Commercial and Companies Registry Number: J40/17155/2023
The legal representative is the administrator:
Telephone: +40 742 033 977
Email: viaceslav.buhna@famousroses.eu

www.famousroses.es is an e-commerce / online commerce / internet service. The acquisition of products is made by receiving orders on the website or by telephone. The products marketed by FAMOUS ROSES SRL are new products.

III. Intellectual property

The content and design of www.famousroses.es , as well as any other material related to this site sent by the client by email or provided by the client in any other way (for example: articles, design, product description and any other material) are the property of the Company and/or its collaborators - when expressly specified (copyright) and are protected by intellectual property legislation. You may not use, reproduce or allow anyone to use or reproduce the materials on www.famousroses.es without obtaining prior written permission from the Company.

The limited, irrevocable and non-exclusive creation of hyperlinks to the home page of www.famousroses.es is permitted, as long as this action does not present the www.famousroses.es service in a false, misleading, derogatory or offensive manner.

For any issues related to intellectual property, please contact us at office@famousroses.eu .

  1. User registration

The website www.famousroses.es is accessible free of charge, and simple navigation on its pages is not conditioned by registration as a user (creation of an account on the site). However, to benefit from certain services offered by the site, such as purchasing the products offered, receiving the www.famousroses.es newsletter, sending informative text messages or checking the status of your own orders, you must register as a user (create a user account on the site). Registration as a user implies acceptance of the terms and conditions of use of www.famousroses.es and its privacy policy. These regulations constitute the contractual basis of the relationships between users and the Company.

As the provisions of the terms and conditions of use may change, you should periodically review these terms and conditions. If you no longer agree with them, do not access/use the services of www.famousroses.es . If you use this site, you are responsible for maintaining the confidentiality of your user account access details created on the site and you agree to accept responsibility for all activities conducted under your user account.

The website www.famousroses.es does not sell products to children under 18 (eighteen) years of age.

www.famousroses.es reserves the right to close user accounts, modify or delete texts, images, links or refuse the sale of products at its discretion.

  1. Personal data / Privacy policy

More information about Famous Roses' privacy policy - here.

  1. Purchase procedure

To buy and acquire the products offered for sale on www.famousroses.es , it is necessary to follow the following steps:

  • identification and selection of products
  • registration as a famousroses.es user
  • payment for products

Payment is made online or by bank transfer / payment order, under the conditions regulated in Chapter VII, and the final cost will include the price of the product ordered with VAT included and, if applicable, the cost of shipping.

By placing an electronic or telephone order on www.famousroses.es , you accept the form of communication (telephone or email) through which the site carries out its operations.

So that the delivery is made in the best conditions, when completing the recipient's information, make sure that they are complete and correct. If you cannot provide us with full address or full name, please let us know by phone or email. We are not responsible for late deliveries due to incomplete data.

In accordance with the new legal regulations, ORDER no. 3769 of December 23, 2015, as of 01.10.2016 all invoices must contain all identification data, so the customer is obliged to complete all mandatory fields on the order page and has the option to mark if you want the delivery data to be used as billing data.

VII. How to buy

VII.1. Prices

Unless otherwise indicated, product prices shown on www.famousroses.es are the final purchase prices and include VAT (9% value added tax, valid in Romania). Final purchase prices may be prices suggested by manufacturers or suppliers or may be estimated based on standard prices applicable in the industry of the marketed product. Final purchase prices may not represent the most competitive prices for a product segment or for a given period.

VII.2. Discounts applied to products

Discounts obtained through coupons only apply to rose bushes.

VII.3. Payment methods

To pay for the ordered products, you can choose between the following payment methods: online with credit card, bank transfer / payment order, by SMS or cash.

If you choose payment by bank transfer / money order, the next window will thank you for your order and provide you with the relevant information for the order and payment. You will also receive this information by email in the form of an invoice.

If you choose to pay in cash, after placing the order you will receive by email the information necessary for your order in the form of an invoice, and you must make payment for the product to the courier.

VIII. Reviews, comments, communications and other types of content

Users may post reviews, comments or other types of content; They can send suggestions, ideas, ask questions, propose articles or other types of materials, as long as said content:

  • is not illegal, obscene, threatening, defamatory, violates the right to privacy or intellectual property protection law;
  • does not contain computer viruses, commercial communications, political comments or comments that promote hatred or intolerance on ethnic, religious, racial or sexual orientation grounds, collective messages or any other form of spam .

To post reviews, comments, communications and other types of content, false email addresses or identities may not be used.

www.famousroses.es reserves the right, but has no obligation, to remove or edit all types of content posted by users, and has no obligation to periodically review such content.

By posting reviews, comments, communications and other types of content on www.famousroses.es , you transfer (unless the Company indicates otherwise) the intellectual property rights, on a non-exclusive, perpetual and irrevocable basis, over the published materials . The Company has the right to modify, reproduce, transmit, adapt, publish and distribute materials posted by users by any media, in any country. By posting reviews, comments, communications and other types of content on www.famousroses.es , you grant the Company the right to use your name in connection with the published materials; You guarantee that you own or control the intellectual property rights over the materials you publish, and that said materials do not violate any of the conditions of publication of reviews, comments, communications and other types of content from users of www.famousroses.es .

www.famousroses.es has the right, but not the obligation, to monitor, edit or delete any type of content or user activity on the site. www.famousroses.es is not responsible and assumes no liability for any of the materials posted by third parties on the site. www.famousroses.es has the right not to publish all comments and articles proposed by users.

  1. Force Majeure

www.famousroses.es , its affiliates and/or, in general, its suppliers of products or services cannot be held responsible for any delay or error resulting directly or indirectly from causes that are not under the control of www.famousroses.es . This exemption includes, among others, failures in the technical equipment of www.famousroses.es , interruptions in the internet connection, non-functioning of telephone connections, computer viruses, unauthorized access to the systems of www.famousroses.es , errors of operation, as well as cases of force majeure established by applicable law.

  1. Advertising

www.famousroses.es may display advertisements for its products on its pages, as well as for third-party products or services. By accepting the terms and conditions of use and the privacy policy when using www.famousroses.es , you express your direct acceptance to receive commercial communications.

  1. Complaints about violation of the intellectual property protection law:

www.famousroses.es respects the intellectual property rights of third parties. If you have noticed that the site contains information that violates your intellectual property right, please send us a notification by email to the address office@famousroses.eu or contact us through the telephone numbers indicated in the "About" chapter. of us" of this contract.

XII. Applicable legislation:

The services offered by the company through www.famousroses.es are governed by the provisions emanating from Romanian laws, in particular, Law 365/2002 on electronic commerce, Emergency Ordinance 34/2014 on consumer protection in the signing and execution of distance contracts.

The Terms and Conditions of www.famousroses.es are governed by Romanian law. In the event of a dispute, an attempt will first be made to resolve it amicably, within 30 business days following the presentation of the claim at the headquarters of FAMOUS ROSES SRL. If an agreement is not reached within the aforementioned period, disputes between the Parties will submit to the resolution of the competent courts in the municipality of Bucharest.

XIII. Presentation of the offer:

FAMOUS ROSES SRL reserves the right to make changes at any time to the prices and technical data appearing on the website www.famousroses.es without prior notice. The technical data presented on the website www.famousroses.es are informative and do not represent a contractual obligation.

XIV. Photographs:

Some photographs on the website www.famousroses.es are for illustrative purposes only and there may be differences between the photograph and the product.

Right of return:

According to Emergency Ordinance 34/2014, plants are products that can deteriorate or expire quickly and are excluded from the right of withdrawal/return.

XVI. Compliance guarantee

The responsibility of www.famousroses.es for the lack of conformity of the marketed products is activated if the lack of conformity appears within a period of 2 days from the delivery of the products.

FAMOUS ROSES SRL has the obligation to deliver products that are in accordance with the purchase-sale contract, regardless of the way in which it is formalized, verbal or in writing.

A product is considered to be in compliance with the purchase and sale contract if the following conditions are simultaneously met:

  1. a) The product corresponds to the description provided by the seller and has the same qualities as the products presented by the seller as a sample or model;
  2. b) The product corresponds to any specific purpose requested by the consumer, a purpose communicated to the seller and accepted by him when signing the purchase-sale contract.

The products sold on the website www.famousroses.es are guaranteed based on Ordinance no. 21/1992, Law no. 449/2003 and Emergency Ordinance no. 174/2008, as long as they are not perishable products: flowers or plants.

Famous Roses offers a warranty, however, on these products as long as they have been cared for according to the instructions. All goods sold by Famous Roses have warranty conditions in accordance with current legislation and commercial policies. The goods are new and come from authorized sources of each particular producer.

Famous Roses pays special attention to the products and services offered and guarantees their quality. Famous Roses customers will have all the necessary support if they wish to return a product.